Who we are

Our website address is: https://www.wasanabooks.com Operated by Wasana Trading LLC company and Wasana Book Store Sri Lanka.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help detect and prevent spam.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS) in the images. Visitors to the website can download and extract any location data from the images.

Contact forms

For more information, please click here.

Cookies

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is done so that we can recognize and approve any follow-up comments automatically, instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information is 100% secure, and only a few authorized persons who maintain the administrative section can check or access it.

How we protect your data

All data stored on our servers is encrypted and protected behind firewalls.

What data breach procedures we have in place

We have an internal and external reporting system in place to handle data breaches and address such situations promptly.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we track:

• Products you’ve viewed: we use this information to show you recently viewed products
• Location, IP address, and browser type: we use this information for purposes like estimating taxes and shipping
• Shipping address: we ask for your shipping address so we can estimate shipping costs before you place an order and to ensure the order reaches you correctly.

When you make a purchase from us, we ask for information such as your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We use this information for purposes such as:

• Sending you information about your account and order
• Responding to your requests, including refunds and complaints
• Processing payments and preventing fraud
• Setting up your account for our store
• Complying with any legal obligations we have, such as calculating taxes
• Improving our store offerings
• Sending you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need it for the purposes for which we collect and use it. We are not legally required to continue to keep it. For example, we will store order information for 1 year for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both administrators and shop managers can access:

• Order information, such as what was purchased, when it was purchased, and where it should be sent
• Customer information, such as your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds, and support you.

What we share with others

We do not share any personal information, including purchase/order history, with third parties.

Payments

We accept payments through PayHere & Commercial Bank IPG. When processing payments, some of your data will be passed to PayHere & Commercial Bank IPG, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Payment Privacy Policy for more details.

Marketing

When you shop with us, we may use your email or mobile number for marketing purposes such as notifying you about new book releases, promotions, seasonal offers, etc. We run two promotional email campaigns and one SMS campaign each week. Additionally, we send on-site and mobile notifications on a daily basis. However, if you wish to disable or stop receiving email/SMS promotions, please contact our live support agent to start the unsubscribe procedure.

If you have any suggestions or questions, please use our contact form.

Happy Shopping…!!!”